Maintaining high standards in assessment and internal quality assurance is essential for the credibility and integrity of qualifications and training programmes.

At IntegraSense, we provide External Quality Assurance (EQA) services across the UK. We offer independent, objective, and supportive evaluation of assessment and internal quality assurance systems for education and training providers.

We combine strong EQA expertise with specialist knowledge in disability, accessibility, and inclusive practice. This is particularly valuable for organisations delivering qualifications in health and social care, education, interpreting, and support roles for disabled people.

Our EQA work ensures that assessment decisions are fair, consistent, and compliant, while also considering how well provision meets the needs of diverse learners, including those who are Deaf, Deafblind, neurodivergent, or have mental health conditions.

We deliver structured, risk-based, and proportionate external quality assurance, including:

  • Sampling of learner evidence and assessment decisions
  • Review of assessment and Internal Quality Assurance (IQA) processes
  • Evaluation of documentation, record-keeping, and policies
  • Assessment of compliance with awarding body requirements and regulatory standards
  • Identification of good practice and areas for development
  • Production of clear, actionable EQA reports with recommendations

Our EQA process is supportive as well as evaluative. We work collaboratively with providers to:

  • Ensure consistency and fairness in assessment practice
  • Strengthen quality systems and processes
  • Promote inclusive and accessible assessment methods
  • Support continuous improvement and best practice
  • Maintain the integrity and value of awarded qualifications

Our External Quality Assurance services support:

  • Training providers and colleges
  • Awarding organisations
  • Employers delivering apprenticeships and in-house training
  • Organisations in health, social care, education, and specialist disability sectors
  • Providers seeking to strengthen inclusive assessment practice
  • Experienced and qualified External Quality Assurance Assessor
  • Specialist expertise in disability, accessibility, and inclusive learning
  • Independent, objective, and supportive approach
  • Clear, practical, and defensible reporting
  • Focus on both compliance and quality improvement

What is the role of an External Quality Assurer? An External Quality Assurer (EQA) provides independent verification that assessment and internal quality assurance processes meet required standards, ensuring consistency, fairness, and compliance.

Do you specialise in any particular sectors? Yes. We have particular expertise in qualifications relating to disability, Deaf and Deafblind services, interpreting, mental health, and inclusive practice.

How often is EQA typically carried out? Frequency depends on the provider’s risk rating, awarding body requirements, and internal quality systems. We can advise on an appropriate schedule.

Can you support new training providers? Yes. We work with both established and developing providers to build robust quality assurance systems from the start.

To discuss your EQA requirements or arrange a service, please get in touch:

Email: compliance@integrasense.co.uk

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